Privacy Policy

We, Ganeshias, value the trust you place in us and insist upon the highest standards for secure transactions and your information privacy. Following statement tells about our information gathering and dissemination practices.

1. Collection of Personally Identifiable Information and other Information

• When you use our Website from time to time, you need to provide your personal information wherever necessary. We collect and store such information you provide. We do this with the primary goal to provide you a safe, efficient, smooth and customized experience on our website.

• While doing so we collect personal information from you that we consider necessary for achieving this purpose. It will allow us to provide services and features that are most likely to meet your needs, and to customize our Website to give you a safe and easy experience.

• In general, you can browse the Website without revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.

• We do not collect the personal information randomly. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

• We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.

• This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

• When you buy the tests or materials and consume it on the Website, we collect information about your buying behaviour. Also we collect such information needed for the purpose of analytics.

• We at Ganesh?sias use the InstaMojo payment gateway, whose Terms of use we agree. If you transact with us using the payment gateway (which you agree when you transact on Ganesh?sias), who may collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

• If you choose to post messages on our message boards, Ganesh?sias forum or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

• If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

• We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you set up a free account with us.

• While you can browse some sections of our Website without being a registered member, certain activities (such as purchasing books or materials) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

    2. Use of Demographic/Profile Data/Your Information

• We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

• We use your personal information to

1. resolve disputes;
2. troubleshoot problems;
3. help promote a safe service; collect money;
4. measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates;
5. customize your experience;
6. detect and protect us against error, fraud and other criminal activity;
7. enforce our terms and conditions; and
8. As otherwise described to you at the time of collection.

• In our efforts to continually improve our service, we collect and analyse demographic and profile data about our users' activity on our Website.

• We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

• We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like PIN code, age, or income level). We use this data to customise your experience at our Website, providing you with tests/content that we think you might be interested in and to display content according to your preferences.

     3. Sharing of personal information

• We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

• We may disclose personal information to third parties, which may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.

     4. Legal Disclaimer

• We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. However, we may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

• We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: (a) Enforce our Terms or Privacy Policy; (b) Respond to claims that an advertisement, posting or other content violates the rights of a third party; or (c) Protect the rights, property or personal safety of our users or the general public.

• We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

    5. Consent to Public Display of Data upon Your Acceptance

• We may publicly display your data when you participate in Test related activities for the purposes of user identification.

• If you use Third Party Social Networks to participate in Test related activities, including but not limited to participation in Scheduled test, Mock Tests or the downloading and uploading of content, Ganesh?sias and its affiliates may also collect, use, store, transmit and publicly display statistical data regarding Tests (including scores, rankings and achievements), or identify content that is created and shared by you. Data that personally identifies you is collected, used, stored and transmitted in accordance with this Privacy Policy.

    6. Minor Users (Persons who are younger than 18 years)

• Minors (Persons who are younger than 18 years) can use our services only with the consent and under the supervision of their parents/legal guardians. Ganesh?sias as a policy does not allow minors to register and use the services on the website without consent of the parents/legal guardians agreeing to the Terms of Use. We always suggest minors (under the age of 18) not to submit any personal information to us or use the service without the consent of their parents/legal guardians.

    7. Links to Other Sites

• Our Website links to other websites that may collect personally identifiable information about you. Ganesh?sias is not responsible for the privacy practices or the content of those linked websites.

    8. Security Precautions

• Ganesh?sias Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server.

• Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

    9. Security Precautions

• We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all Ganesh?sias lists and newsletters, please visit unsubscribe.

    10. Advertisements on Ganesh?sias

• We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

    11. Your Consent

• By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

• If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

    12. Grievance Officer

• In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.